Boxing Week
If you have any questions or concerns this holiday season, our team will be more than happy to help! You can reach us via email at hello@melanieauld.com. Please kindly allow 2 to 3 business days for us to get back to you as we are a small team.
Emails received over weekends and holidays will be responded to the next available business day.
In the meantime, we hope this info page helps with all things sales related.
We appreciate your patience and understanding during this holiday season! Happy Holidays from Team MAJ!
Sale Policy
Our Boxing Week sale runs from December 26th, 2023 to January 1st, 2024.
20% off will be automatically applied at checkout. All items including already discounted items are included in the sale with the exception of Made To Order items.
Made To Orders items are not included in the sale.
All items purchased on sale are a final sale. This includes product purchased during any sale/promotional season.
No returns or exchanges will be accepted.
No price adjustments will be made on previous orders.
Shipping Cost
All orders over $100 qualify for free shipping. Please note that this amount is determined after the sale discount and before taxes (subtotal) at checkout.
Track My Order
A shipping confirmation email is automatically sent to you once your order has been packed by our warehouse. In that email, you will find your tracking number.
Please allow up to 24 hours for movement to show on your tracker.
To track your order, copy your tracking number that is provided in the email and paste it into the tracking field on either canadapost.ca or dhl.com (depending on your destination country).
Our Boutiques
We have boutiques in Vancouver and Toronto.
For more information on our boutiques' location and operating hours, please click here!
Boutique Pick Up Orders
Buy online and pickup in store is available at our Vancouver boutique only.
Size Guides
We know shopping for jewelry online can be tricky! Use the size guide here to help best determine the perfect fit for you. Alternatively, we’d love for you to stop by our Vancouver or Toronto boutiques to get professionally sized and determine the right measurements!
Jewelry Care
Caring for your jewelry begins with being mindful of how to wear your pieces and when to take them off. As a golden rule, jewelry should be the last thing you put on, and the first thing you take off!
For more info on Jewelry Care, we have our care page here.
Payment Options Available
We offer various payment methods upon checkout. This includes AfterPay, Apple Pay, PayPal and ShopPay.
Pricing/Currency
All transactions and/or fees are in CAD$ or USD$, this can be changed at the customer's discretion on the top right corner of our website.
