Great customer service from Laura!
"Great customer service from Laura!"
Suggested searches: Our Best-Sellers New Arrivals Sale Initial & Letter Charms
NEW ARRIVALS
Box Chain - 10k Solid Gold
$465 CAD
Cord Necklace - Caramel
$35 CAD
Luxe Huggies - Gold Vermeil
$135 CAD
Prism Huggies - Gold Vermeil
$130 CAD
Scallop Huggies - Gold Vermeil
$135 CAD
Jillian Harris x Melanie Auld #whatsyourwhy
Solid Gold is designed to last a lifetime! Our 10k and 14k solid gold pieces are meant to be heirloom pieces. While this material can last a lifetime, solid gold does require gentle care and occasional polishing.
We pride ourselves on the quick handling of your orders, with most in stock items shipping within 1-3 business days. Around high volume periods (ie. Holiday Sale, Black Friday) please allow an additional 3 business days for your order to ship.
Please note our processing times, do not include sale periods, engravable orders or custom orders, like Made-To-Order pieces.
We do not ship on Saturdays, Sundays or Holidays.
You can find further information on our shipping policies here.
Please note that items marked ‘Final Sale’ cannot be returned or exchanged.
Other items purchased with a discount code or during a holiday sale may be exchanged or returned for store credit.
To learn more about our return/exchange policy, please refer to our Return page HERE.
Regular priced Gold Vermeil, Gold Plated, Sterling Silver, Rhodium Plated, Leather Goods, Pearl, Cord and Wood pieces are eligible for a store credit or exchange only within 14 days of delivery.
Regular priced Solid Gold pieces are eligible fora refund back to its original form(s) of payment or exchange within 14 days delivery. Solid Gold pieces bought with a discount code or during a sale period are only available for an exchange or a store credit, no refunds.
Candles and Candle Refill Inserts are final sale. Custom pieces such as engraved items, Made To Order items, and gift cards are a FINAL SALE.
Overall rating: 4.7058825 / 5 from 17 reviews.
Review topics: [].
"Great customer service from Laura!"
"So perfect for gifting. As always quality is top tier."
"It was a gift for someone, so I hope they love it. I thought it would be a bit bigger"
"I gave this as a gift to my daughter for her firstborn, son Vaughan. She loved it thank you for making such a beautiful, simple piece of jewelry."
"Love these charms! Just purchased my second one in honour of our second daughter we just had. And got my first charm 5 years ago after the birth of our first daughter! Such a special keepsake to wear around my neck everyday."
"I couldn’t be more happier with my purchase! Your customer service is always above and beyond anywhere else. Thank you for treating me like a friend versus just a number!"
"Love my necklace and charm. Hoping for some restock on the letters that are sold out please!!!when will this be happening. Mother’s Day is right around the corner and I need to add a letter for my baby that’s coming!"
"Love it! When will you have more in stock?!"
"Hi Holly and everyone at Melanie Auld. Happy New Year! I absolutely love my jewelry pieces from your store! My thin cable chain and my initial charms are so beautiful and exactly what I hoped for! Thank you for your incredibly personal service as I could not be more pleased!"
"Received the package and the charm along with the chain are absolutely stunning. It’s a gift and I’m sure she will love it."
Overall rating: 4.7058825 / 5 from 17 reviews.
Review topics: [].
"Great customer service from Laura!"
"So perfect for gifting. As always quality is top tier."
"It was a gift for someone, so I hope they love it. I thought it would be a bit bigger"
"I gave this as a gift to my daughter for her firstborn, son Vaughan. She loved it thank you for making such a beautiful, simple piece of jewelry."
"Love these charms! Just purchased my second one in honour of our second daughter we just had. And got my first charm 5 years ago after the birth of our first daughter! Such a special keepsake to wear around my neck everyday."
"I couldn’t be more happier with my purchase! Your customer service is always above and beyond anywhere else. Thank you for treating me like a friend versus just a number!"
"Love my necklace and charm. Hoping for some restock on the letters that are sold out please!!!when will this be happening. Mother’s Day is right around the corner and I need to add a letter for my baby that’s coming!"
"Love it! When will you have more in stock?!"
"Hi Holly and everyone at Melanie Auld. Happy New Year! I absolutely love my jewelry pieces from your store! My thin cable chain and my initial charms are so beautiful and exactly what I hoped for! Thank you for your incredibly personal service as I could not be more pleased!"
"Received the package and the charm along with the chain are absolutely stunning. It’s a gift and I’m sure she will love it."
We’ll update you when is back in stock.
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